Responsible Gaming
Introduction
Live casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that all casino games involve risk, and the house always has a mathematical advantage. Please gamble responsibly and within your means.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling activities. We are committed to preventing underage gambling and verifying the age of all users. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Recognise these warning signs that may indicate a gambling problem:
- Chasing Losses: Trying to recover lost money by gambling more
- Hiding Your Gambling: Keeping gambling activities secret from family or friends
- Spending More Than Planned: Gambling longer or with more money than intended
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing Money to Gamble: Using credit cards, loans, or borrowed funds to finance gambling
- Failed Attempts to Cut Back: Unsuccessful efforts to reduce or stop gambling
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Financial Problems: Experiencing difficulty paying bills or managing finances
- Lying About Gambling: Deceiving others about the amount of time or money spent gambling
If you recognise any of these signs, help is available and support is never far away.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period
- Session Time Limits: Receive reminders or automatic session termination after a set period of play
- Reality Checks: Pop-up reminders during play to help you track time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming platforms
- Account Closure: Close your account if you need to take a break from gambling
Use these tools proactively to maintain control and enjoy gaming responsibly.
Support Organisations
If you or someone you know is struggling with problem gambling, these organisations offer free and confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support for Australians with problem gambling
- Gambling Help Hotline: 1800 858 858 — Call for free, confidential support 24/7
United Kingdom
- GamCare: www.gamcare.org.uk — Free support and counselling for problem gambling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Evidence-based information and resources for responsible gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Free helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support resources for problem gambling
Take Action Today
If you think you might have a problem with gambling, please reach out for help immediately. Problem gambling is a treatable condition, and professional support is available. Don't face it alone—contact one of the organisations listed above or speak to a trusted friend, family member, or healthcare professional.
Remember: It's never too late to ask for help, and help is always available.